Open letter to UoL: Front of house roles advertised via Co-Sector recruitment

UCU & UNISON

UNISON and UCU write to you as the recognised trade unions of the University of London to express our confusion regarding some recent developments regarding the in-housing process.

We seek your explanation and input regarding the below issue.

As recently as the middle of last week UNISON and UCU were informed of yet further Cordant employees who, having initially been told they would be TUPE-ed over to the University of London with the in-housing of front of house services, would now not be as they were not in the TUPE scope.

UNISON and UCU raised the case of the affected workers, requested that the University of London reconsider their decision/challenge Cordant and, where possible, make exceptions. The unions were told repeatedly that this would not be possible.

The recognised unions were then extremely surprised on 16 May 2019 to see 6 jobs, for roles considered within the scope of TUPE, being advertised via the University of London’s Co-Sector recruitment pages for temporary positions. Links to the roles are provided below.

Receptionist x1 – https://recruit.thecareersgroup.co.uk/UOL/Vacancies/VacancyDetails.asp?VacancyID=6978

Receptionist x 2 – https://recruit.thecareersgroup.co.uk/UOL/Vacancies/VacancyDetails.asp?VacancyID=6983

Porter – https://recruit.thecareersgroup.co.uk/UOL/Vacancies/VacancyDetails.asp?VacancyID=6980

Post Room Operative – https://recruit.thecareersgroup.co.uk/UOL/Vacancies/VacancyDetails.asp?VacancyID=6981

Audio Visual Technologist – https://recruit.thecareersgroup.co.uk/UOL/Vacancies/VacancyDetails.asp?VacancyID=6979

At no point had the unions been told that any staff shortfall would be addressed via temporary positions advertised through Co-Sector’s recruitment agency, which exists to generate revenue for the University of London. Advertising roles in this manner, and not directly through the University of London, would seem to be a conflict of interests and, could be viewed as a way of keeping workers in these roles from receiving the full benefits of being directly employed by the University of London. The rates of pay for 4 roles highlighted below are also noted to be below the London Living Wage. The unions take particular exception to this.

The unions are particularly astonished to see that 4 roles, those of Receptionist x2, Porter and Post Room Operative seem to be offered without any guarantee of the provision of an agreed number of working hours. This would appear to conform to the definition of a zero hours contracts, despite repeated assurances from the University of London to both the Sub-JNC, the ICE forum and at all staff forums, that no new zero hours contracts would be issued by the University of London.

We therefore request the following clarifications:

  1. Why this situation (the advertising of the above roles) has arisen, given the University of London agreed to the methodology used for determining those in scope?
  2. If during the conducting of the review and scoping exercise it became apparent that this would give an inadequate number of staff to cover all shifts, why the University then did not challenge Cordant on the methodology?
  3. Whether the 4 roles noted above (Receptionist x2, Porter and Post Room Operative) are being offered on zero hours contracts?
  4. Why the rates of pay advertised for Receptionist x2, Porter and Post Room Operative are below the London Living Wage? Why is the rate of pay for Receptionist x2 different to that of Receptionist by £1.93 per hour?
  5. What problem  the University of London is attempting to solve by offering these roles on a temporary basis only? How long does the University anticipate that this temporary solution is likely to be required for?
  6. If the need for these roles becomes permanent, will those who occupy the temporary posts be automatically transferred over to full-time, open ended contracts, directly with the University of London?
  7. What is the rationale for advertising these roles through Co-Sector?
  8. Whether, as these roles are being advertised through the Co-Sector recruitment agency, the University of London now stands to benefit financially from not having to directly employ these staff (either through benefits to Co-Sector from appearing to have recruited workers through the Co-Sector agency or through lower costs/overheads and the temporary nature of the roles)?

This communication has been sent as an open letter to encourage transparency on this issue.

We look forward to your swift response.

UNISON and UCU Committees (Senate House Branch)